Terms of sale
Last updated: 17 October 2026
Language
This page is a translation provided for convenience only. The French version is the only legally binding one: in case of any difference between the two, the French version prevails.
1. Purpose
These terms govern purchases made on karamon.fr from VSK, SARL (French limited liability company) with variable capital with a share capital of 3 €, RCS Paris 105 185 789, registered office 47 rue Vivienne, 75002 Paris, France. They apply to Lumis packs and Karamon subscriptions. Placing an order constitutes acceptance of these terms.
2. The products
Lumis are the virtual currency of the Karamon menu. They can only be spent on the Karamon server, in exchange for cosmetic content.
Lumis have no monetary value. They are non-refundable, cannot be converted into money or exchanged for money, and cannot be transferred, sold or given to another player. You have a personal right to use this content, not a right of ownership.
A subscription gives you access, for as long as it is active, to the rank and benefits described on its page. It may also credit a number of Lumis at each renewal date. All benefits sold are cosmetic and give no gameplay advantage, in accordance with Minecraft's commercial usage rules.
3. Prices
Lumis pack prices are displayed in euros, including all taxes. A subscription price is displayed in euros excluding VAT, with its amount including VAT for France: the applicable VAT, calculated according to your country of residence, is added at checkout, and the total including VAT is shown on the payment page before you confirm. VAT appears on your invoice. The price you pay is the one displayed on the payment page at the time of the order.
The price of a subscription may change. Any change is announced to you by email at least 30 days before it applies, and you may cancel before that date.
4. Order and payment
You choose an offer, enter your Minecraft username (official Java account), then pay on the secure page of our provider Stripe. We neither see nor store your bank card details.
Check your username carefully: the purchase is attached to the corresponding Minecraft account. A confirmation and an invoice are sent to the email address provided at payment.
If you are a minor, you must have the consent of your legal guardian before any purchase.
5. Delivery
Lumis and subscription benefits are delivered immediately after payment to the Minecraft account provided. If you are not connected, they are available the next time you log in. If delivery is delayed by more than 24 hours, write to us at [email protected] with your payment reference.
6. Right of withdrawal
Lumis and subscription-related access are digital content supplied without a tangible medium. At the time of payment, you expressly request their immediate supply and acknowledge that you lose your 14-day right of withdrawal as soon as they are supplied (article L221-28, 13° of the French Consumer Code).
If delivery has not taken place, you keep your right of withdrawal: write to us within 14 days of the purchase and we will refund you in full.
7. Subscriptions, renewal and cancellation
A subscription is concluded for the period indicated on its page (generally one month). It renews automatically at each renewal date at the same price, until you cancel it.
You may cancel at any time, free of charge and without justification, in a few clicks from the "Manage my subscription" page of the shop. Cancellation takes effect at the end of the period already paid, and you keep your benefits until that date. Lumis already credited remain on your account.
If a payment fails, Stripe retries for a few days. If no payment is made, the subscription ends and the associated rank is removed.
8. Warranties and liability
You benefit from the legal guarantee of conformity of digital content and services (articles L224-25-12 et seq. of the French Consumer Code). If purchased content does not work, write to us: we will fix it, deliver it again or refund you.
The server may experience interruptions for maintenance or incidents. Karamon evolves, and cosmetic content may be modified. In that case, it is replaced by equivalent content.
9. Sanctions and fraud
In the event of payment fraud, abusive chargeback or resale of Lumis, we may remove the Lumis and benefits concerned and suspend the account. Exclusion from the server for breach of the rules does not entitle you to a refund of Lumis already spent. An ongoing subscription is then cancelled and the remaining unused period is refunded on a pro rata basis.
10. Disputes
In the event of a dispute, first write to [email protected]: we will reply within 7 business days. If no amicable solution is found, you may bring the matter before the competent court.
These terms are governed by French law. If you reside in another country of the European Union, you keep the protection of the mandatory rules of your country.